Pilot terms & data policy

Founding Pilot terms.

Plain-language terms for the 45-day rekap Founding Pilot.

Scope

rekap provides a baseline review, customer-cadence analysis, prioritized follow-up list, and manual quality review of high-priority pilot flags.

Price

The Founding Offer is $49 for 45 days, with no setup fee and no automatic renewal. The standard ongoing price after the offer is $199/month if the client chooses to continue, and continued service requires separately confirmed terms.

Data transfer

Customer data is not collected through the public intake or fit-check forms. Qualified clients receive separate transfer instructions.

Retention

Raw source exports are deleted after successful processing and validation unless continued retention is separately agreed. Remaining client working files are deleted when the service relationship ends unless earlier deletion is requested.

Data minimization

Do not send payment-card data, banking information, passwords, government identifiers, medical or clinical notes, or unrelated sensitive customer notes.

Limitations

rekap identifies patterns and prioritizes potential retention opportunities based on supplied data. It does not guarantee that any customer will return, book, purchase, or generate a specific amount of revenue.

Client outreach

The client decides whether and how to contact customers and is responsible for complying with applicable marketing, privacy, and communications rules.

Confidentiality

Client-provided customer records and business information are treated as confidential and access is limited to what is reasonably necessary to perform the service.

Public use

Customer-identifiable data will not be used publicly. Business name, logo, testimonials, screenshots, or client-specific results require separate permission.

Version: September 2026 - Questions: matt@myrekap.co